About Us

Pinnacle launched with a clear aim: to give players a fair, straightforward place to wager and play. Founded in 1998, the brand grew out of a desire to offer competitive odds, high betting limits, and a transparent gaming experience that trusted skilled players rather than chasing flashy bonuses. Over the years we’ve expanded into casino gaming while keeping that same player-first approach at the core of everything we do.

A mission focused on fairness, clarity, and balance

Our mission is simple: deliver honest odds, reliable games, and service you can count on. We put fairness and responsible gaming at the center of our operations, and we design rules, limits, and account protections so players can enjoy momentum without compromising control. Exceptional customer service, clear terms, and consistent value guide every decision we make.

Games you’ll actually want to play

Pinnacle offers a wide slate of real-money options, from modern video slots and progressive jackpots to classic table games and live dealer tables. We partner with over 20 respected studios — including Pragmatic Play, Play’n GO, Relax Gaming, Evoplay, Hacksaw Gaming, and Wazdan — to keep the library fresh and high quality. Popular promotions and tournaments, like Drops & Wins and Treasure Island Madness, add extra excitement for slot players, while targeted offers such as “20 Free Spins on Book of Dead” and the “$25 Casino Chip” give new and returning players chances to explore our games.

Secure accounts, safe transactions

Protecting player data and funds is nonnegotiable. Pinnacle operates under recognized licences, and we use industry-standard encryption and secure payment rails for deposits and withdrawals. You can fund your account with multiple options — including Visa, MasterCard, bank transfer, Bitcoin (BTC), Tether (USDT), Trustly, and region-specific methods — and we support major currencies like USD, EUR, GBP, CAD, BRL, COP, and NZD. Transaction limits and processing times vary by method, and withdrawal maximums may apply depending on the option selected.

Clear bonus rules and responsible promotions

We focus on value and transparency in our promotions. Some offers are non-sticky by default (your deposited cash is used first), and bonus or competition prizes typically carry wagering terms that are clearly disclosed. Typical promo rules include minimum funding thresholds (often $15) and rollover requirements for certain offers. For full details on individual promotions and any wagering requirements, please check each promotion’s terms before you opt in.

Responsible gaming — tools and support

We believe the best experience is a sustainable one. Pinnacle provides practical responsible-gaming tools, including deposit limits, session reminders, time-outs, and self-exclusion options. If you ever feel play is becoming a problem, our support team can point you to local help services and specialist organizations. We encourage players to set limits that fit their budget and to use the built-in controls to keep play enjoyable and balanced.

The people behind the platform

Our team combines seasoned gaming professionals, compliance experts, and player-focused support staff who care about quality and transparency. From product teams choosing the best titles to customer-care reps answering questions via live chat or email, everyone shares a simple goal: make gaming fair, accessible, and fun. If you need help, our FAQ, live chat, and customerservice@pinnacle.com are here to assist.

Recognition that matters to players

Pinnacle is widely respected for competitive pricing, high limits, and a no-nonsense approach to wagering. Rather than chasing splashy bonuses, we earn credibility through consistent odds, dependable payouts, and responsible operations — a reputation appreciated by both recreational players and serious bettors.

Join a community built on trust and good play

Ready to explore? Join Pinnacle to try our slots, table games, and live casino offerings, and take part in ongoing promotions and tournaments. If you want a deeper look at what we offer, read our full review. We’re committed to a safe, fair, and enjoyable gaming environment — and we’re here to help you play responsibly and with confidence.