Sign In

Signing in to your Pinnacle account should be quick and secure. Use your registered email and password, and check the “remember me” box only on a private device to skip typing credentials each visit. If you haven’t verified your email yet, confirm it before making a deposit — that keeps withdrawals smooth and avoids delays.

Secure your Pinnacle account: passwords, 2FA, and verification

Create a strong, unique password and update it regularly. Pinnacle may ask for ID verification and proof of address when you withdraw bigger sums — having scans ready speeds the process. If offered, enable two-factor authentication to add an extra layer of protection between your account and anyone else.

Common sign-in problems and quick fixes

If your password doesn’t work, use the “Forgot password” link to reset it; check your spam folder for the reset email. Clear your browser cache, try a different browser, or use the mobile app if the site won’t load. If you suspect account access from an unfamiliar device, contact support immediately and change your password.

What you unlock after signing in: promos, Drops & Wins, and more

Once signed in, you’ll be eligible for on-site promotions and prize drops like Drops & Wins (share of $3,000,000 monthly, with daily prizes up to C$10,000) and Treasure Island Madness (daily prize drops worth $450,000). OnlyPlay promotions and other game-specific events are automatic once your account is funded with at least $15. Note that many offers require deposits to qualify and may carry wagering or rollover conditions — always check the terms before you play. For a quick look at current bonuses and their terms, see our welcome bonuses page.

Deposits and withdrawals after sign-in: what to expect

Pinnacle supports a wide range of payment methods including Visa, MasterCard, Neteller, Skrill, Bitcoin/BTC, Litecoin/LTC, Tether/USDT, AstroPay Card, Interac, Trustly, Neosurf, PaySafeCard, and more, and accepts currencies like USD, CAD, EUR, GBP, BRL, COP, and NZD. Minimum funding to participate in promotions is typically $15. Withdrawal limits vary by method (for example, some crypto and bank wire options have higher or no maximums), so review payment terms before you cash out. See the full list of payment options and processing times.

Software partners and eligible games tied to sign-in activity

Having an active account gives you access to slots and casino titles from providers such as Pragmatic Play, Play’n GO, Relax Gaming, Evoplay, Hacksaw Gaming, and many others. Some promotions, like Drops & Wins, apply only to specific Pragmatic Play slot titles, so signing in ensures you’re entered automatically once your account is funded.

Help when you need it: chat, email, and FAQs

If you’re locked out or seeing errors, Pinnacle offers live chat for fast help and an FAQ section for common issues. You can also email customerservice@pinnacle.com for account-specific questions or verification help. Keep your account details handy when you contact support to speed up resolution.

Responsible play and account controls you can set right away

After signing in, explore deposit limits, time-outs, and self-exclusion tools to keep play within your comfort zone. Pinnacle emphasizes responsible gambling, so use these features proactively if you ever feel your play is getting out of balance. For resources and how to set limits, check our responsible gambling guide.

Signing in is your gateway to competitive odds, prize drops, and a wide game library — but clarity matters. Verify your account, fund at least $15 to qualify for promotions, read the bonus terms, and use the support channels when you need help. Sign in safely, play within your limits, and enjoy the action.